Shipping policy
At Elycare, we want to ensure that you receive your favorite products at a fair price. That’s why we work with specialized Canada Post/Emile Corp /UniUni partners. Our products are stored in their state‑of‑the‑art logistics center and shipped from there. This collaboration allows us to optimize storage, transport, and packaging costs and deliver products to you efficiently and reliably.
Delivery Times
Thanks to our Canada Post/Emile Corp /UniUni partners, we can process your orders quickly. The average delivery time within Canada is 3 - 15 business days.
Shipping Costs
- Free Shipping: We cover the shipping costs for your order.
- There is no minimum order value.
Shipping Service Providers
Our Canada Post/Emile Corp /UniUni partners use reliable shipping providers to ensure that your products arrive safely. For shipments within Canada, Canada Post is usually used.
Shipment Tracking
As soon as your order has been shipped, you will receive a shipping confirmation by email with a tracking number so you can track your delivery at any time.
Processing Time
- Orders are usually processed within 1 business day.
- Please note that during peak times (e.g., promotions or holidays), delays of up to 2 business days may occur.
Customs and Import Fees
For deliveries within Canada, no additional customs fees apply. For deliveries to other countries, import duties or taxes may apply, which must be covered by the buyer.